Last updated: 7 April 2026
Memori ("we", "us", "our") is a journal and memory book app designed to help you capture, store, and revisit your memories. We are committed to protecting your privacy and handling your data transparently and responsibly.
This policy explains what data we collect, why we collect it, how we use it, and your rights.
Memori is operated by Memori App (UK).
We act as the data controller for your personal data.
If you have any questions about this policy or your data, you can contact us at:
memorispaces@gmail.com
We only collect the data necessary to provide and improve the app.
This data is pseudonymised and does not include your journal content, photos, or identifiable personal text.
We use your data strictly to operate and improve the app:
| Purpose | Data Used |
|---|---|
| Account authentication | Email, profile data, Apple User ID |
| Store and display memories | Entries, photos, location |
| Voice-to-text transcription | Temporary audio |
| Generate Memory Books (PDF) | Selected entries and photos |
| Share journals | Email of invited users |
| Manage subscriptions | Trial and subscription data |
| Send notifications (optional) | Device token, preferences |
| Improve the app | Pseudonymised usage data |
We rely on the following legal bases:
You can withdraw consent at any time via your device settings or by contacting us.
We use trusted service providers to operate the app. We only share the minimum data necessary.
| Service | Data Shared | Purpose |
|---|---|---|
| Supabase (EU) | Account data, entries, photos | Authentication, database, storage |
| Apple (Sign in with Apple) | Apple User ID, email, name | Authentication (data stays with Apple) |
| OpenAI | Audio recordings | Voice transcription (not retained) |
| BigDataCloud | GPS coordinates | Convert coordinates into place names |
| EmailJS | Name, email, message | Send feedback/bug reports |
| PostHog (EU) | Pseudonymised usage data | Product analytics |
All providers act as data processors under contract and do not use your data for their own purposes.
Some services we use (such as OpenAI) may process data outside the UK or European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as:
Memori requests optional permissions:
You can disable any permission in your device settings. The app will continue to function with reduced features.
We take security seriously and implement:
Voice recordings are deleted immediately after transcription and never stored on our servers.
If you share a journal, other members can see:
You control access and can remove members at any time.
If no subscription is started:
Your data is yours. We notify you (if enabled) before any deletion occurs.
Analytics data is retained only as long as necessary for product improvement.
You have the right to:
You can exercise these rights via the app or by contacting us.
We respond to all requests within one month.
Memori is not intended for children under 13, and we do not knowingly collect their data.
If you believe a child has created an account, please contact us and we will delete it promptly.
We may update this policy occasionally. We will update the "Last updated" date and notify users of significant changes.
If you have any questions:
memorispaces@gmail.com
memoriapp.co.uk
Memori is built to help you keep your memories, privately, securely, and entirely under your control.